Last Updated: 1 January 2026

YES88 Privacy Policy – Member Personal Data Protection

At YES88, your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).


Our Commitment: yes88 operates with full integrity and responsibility towards every piece of personal data you share with us. We do not sell, rent or disclose your personal information to third parties without your consent, except as stated in this policy.

1 Introduction

Yes88 ("we", "Platform" or "this website") takes the protection of privacy and personal data of all registered members seriously. This Privacy Policy outlines our practices regarding the collection, use, storage and disclosure of your personal information.

By registering an account at YES88 or continuing to use this platform, you give your consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.

This Privacy Policy should be read together with Terms and Conditions yes88 also available on this website.

2 Information We Collect

Yes88 collects various types of information depending on how you interact with our platform. Generally, the information we collect can be categorized as follows:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identity card number, passport KYC verification & fraud prevention
Contact Information Email address, phone number, residential address Account communications & customer support
Financial Information Bank account number, bank name, e-wallet information Deposit & withdrawal processing
Usage Data Game history, bets, login activity, transaction records Account security & legal compliance
Technical Data IP address, device type, web browser, cookie data Platform security & experience improvement

We only collect information that is genuinely necessary for the stated purposes. All personal data collection we carry out is based on your consent or a valid legal requirement.

3 How We Use Your Data

The information we collect is used solely for legitimate and transparent purposes. Below is a full list of how your data is used by yes88:

  • To create and manage your member account, including the mandatory identity verification (KYC) process.
  • To process deposits and fund withdrawals securely and in a timely manner.
  • To send important notifications related to your account, transactions and security.
  • To inform you about relevant promotions, bonus offers and the latest campaigns — only if you have consented to receive marketing communications.
  • To detect and prevent fraudulent activity, money laundering and unauthorised access.
  • To fulfil legal compliance obligations and regulatory body requirements.
  • To continuously improve the functionality, design and user experience of the yes88 platform.
  • To resolve disputes and enforce agreed terms and conditions.

Marketing Communications: You may choose to stop receiving marketing emails at any time by contacting our support team. This choice will not affect important communications related to your account and security.

4 Sharing Information with Third Parties

Yes88 does not sell or rent your personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your information with certain parties:

  • Payment Processors: Payment service providers integrated with our platform to facilitate your financial transactions, subject to strict confidentiality agreements.
  • Technical Service Providers: Hosting companies, cloud services and technical infrastructure providers that assist us in operating the platform, bound by data protection obligations.
  • Regulatory Body: Relevant authorities when required by law, court order or to prevent financial crime.
  • Trusted Business Partners: Game and software providers that require minimal data to deliver the gaming experience, subject to their own privacy policies.

In all data sharing instances, we ensure that recipients comply with data protection standards equal to or stricter than our own policy.

5 Data Security

We continually invest in robust security infrastructure to ensure your personal data is always protected. Key security measures we implement include:

  • 256-bit SSL encryption for all data transmitted between your browser and our servers.
  • Encryption of sensitive data stored in our database using industry-standard encryption algorithms.
  • Intrusion detection systems (IDS) and firewalls monitored 24/7 by our security team.
  • Two-factor authentication (2FA) available for all member accounts to add an extra layer of protection.
  • Regular security audits by independent parties to identify and address any vulnerabilities.
  • Access to members' personal data is restricted to staff who require that information to perform their duties only.

Important Notice: While we take all reasonable precautions, no security system is entirely foolproof. You are also responsible for maintaining the confidentiality of your password and account login details.

6 Cookies & Tracking Technologies

Yes88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
  • Performance Cookies: To help us understand how members use the platform for continuous improvement.
  • Functional Cookies: To save your preferences such as language and display settings for your convenience.
  • Analytics Cookies: To collect non-identifiable usage data for internal traffic analysis.

You can manage or block cookies through your web browser settings. However, disabling certain cookies may affect platform functionality and your gaming experience.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and YES88's policy, you have the following rights regarding your personal data:

8 Data Retention Period

Yes88 retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we will retain certain records for the minimum period required by Malaysia law for compliance, tax, and fraud prevention purposes.

Data that is no longer required will be securely deleted or anonymised in accordance with our internal procedures, ensuring that no identifiable personal information remains in our systems after the retention period expires.

9 Links to Third-Party Websites

The yes88 platform may contain links or integrations with third-party services such as game providers. yes88 is not responsible for the privacy practices of those third-party websites or services. We encourage you to read the privacy policy of each third party you interact with through our platform.

10 Children's Privacy

Yes88 is a platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of minors. Should we become aware that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.

11 Amendments to the Privacy Policy

Yes88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform improvements. Any material changes will be communicated to members via their registered email or in-platform notifications.

The last updated date shown at the top of this page reflects the latest version of this policy. We encourage you to review this page periodically.

12 Contact Us

If you have any questions, concerns or wish to exercise your rights regarding personal data, the yes88 Data Protection Officer (DPO) team is ready to assist you. You may contact us via:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom of the platform.
  • Email: [email protected] (displayed as plain text only, not a clickable link).
  • FAQ: Visit the page FAQ us for answers to frequently asked questions regarding privacy.

We are committed to responding to every privacy-related enquiry within 5 business days.


You Have Full Control

Under Malaysia's PDPA and YES88's policy, you have the following rights regarding your personal data.

Right of Access

You have the right to request a copy of the personal data we hold relating to your account at any time.

Right to Rectification

If any information is inaccurate or outdated, you may request that we update it promptly.

Right to Erasure

You may request the deletion of your personal data, subject to mandatory legal retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

In certain situations, you may request that we restrict the processing of your data while an issue is being resolved.


A Platform That Protects Your Privacy

We are more than just a betting platform — we are a responsible partner committed to earning your trust.

Full PDPA Compliance

All our data collection and processing practices fully comply with the Malaysia Personal Data Protection Act 2010, providing you with strong legal protection.

High-Level Encryption

256-bit SSL encryption technology ensures that all data transmitted between your device and our servers cannot be intercepted by any unauthorised party.

Secure & Confidential KYC

Our identity verification process is designed to protect you. Submitted documents are processed securely and are not retained longer than necessary.

No Data Selling

Yes88 has never and will never sell or rent your personal data to third parties for marketing or any other commercial purposes.

Full Control in Your Hands

You can easily manage your privacy preferences, request data access, or request account deletion through our support team, available 24/7.

Periodic Independent Audits

Our security systems and data protection practices undergo independent audits on a regular basis to ensure the highest standards are consistently maintained for the benefit of all members.


Safe & Trusted

Play With Peace of Mind at YES88

Now you know how YES88 protects your privacy. Register a free account today and enjoy a safe, fair, and exciting betting experience with an active community of members across Malaysia.

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